5

The staff at 1st Class are very professional and knowledgeable.

5

A truly outstanding repair shop to do business with. Without question they stood behind their work and took care of a small problem that arose a few weeks after the initial repair. It’s truly great to be able to trust them to perform the correct repair and are willing to make it right If you are looking for a trustworthy mechanic this is the place to go.

5

The repair cost was expensive but necessary. Was provided a quality explanation of the issue and the car drives very well now.

5

Excellent service and customer service. I felt my auto was in very good hands

5

First Class Auto did an awesome job going through my new to me 2007 Lexus and figuring out what needed to be done to it. Thank you for all of your help and advice. You are great to work with.

5

Just awesome as usual.

5

Provided a more reasonable and cost-effective recommendation alternative to a slipping transmission on my X5. Two other shops said my only option was to replace it for $10K. Not necessarily a long-term solution but worth a shot. So far so good.

5

The most honest and thorough group I've worked with. I have complete trust in what they find, advise and even had an expensive repair where a part replaced failed a short while labor and they repaired it all again for $0 without me pushing for it!

5

Always great service! From ease of dropping off/picking up after hours to reviewing and approving proposed repairs online, to knowing all repairs will be performed with a high degree of quality, First Class is great. They always walk me through what should be done and what perhaps can wait. Staff is friendly and helpful.

5

Great shop and people. They know what to do and get it done right at a fair price.

First Class Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call First Class Automotive (919) 878-9100 if you have any issues in accessing any area of our website.