5

Guys are wonderful every time I bring my car

5

I needed to have my BMW towed in. They got to work on it right away and provided a loaner for me even though I did not have an appointment. Everyone is great to work with and they tell you exactly what is needed for your car. The car is always washed and vacuumed when you pick it up.

5

Always a great experience!

5

Simply had an oil change but asked them about an intermittent Service Engine Soon light. They ran a diagnostic check at no charge. I will be back.

5

All of the individuals that I had contact with were very professional and courteous. The repairs were made and the car runs great.I would recommend 1st Class Auto to anyone looking for quality automobile maintenance and repairs.

5

Timely and courteous - great experience

5

ALL the guys are professional, direct, and succinct. If you need something, be it repairs or service, they give it too you straight and with choices AND in the end with their recommendations. I've found their judgement and guidance to be valuable. My dad was a career mechanic so I know when I'm getting good advice. Unlike the dealerships that keep knowledgeable customers insulated from the real mechanics (with young LESS knowledgable "customer associates") , I can have a detailed & interactive/interrogative discussion (underneath the car if necessary) so I understand the "whys & whats ". I walk away informed, educated & satisfied. Their fees are a great value and still beat the dealerships. My dad would love these guys.

4

Good service; great customer service.

5

The staff at First Class Automotive is always professional. They accommodate your needs and go above and beyond in ensuring that your vehicle is road ready and well serviced. I appreciate them making me feel like a valued customer.

5

Superior customer service!

First Class Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call First Class Automotive (919) 878-9100 if you have any issues in accessing any area of our website.