I picked up my car and noticed when I got to the end of Oak Forest that my windshield was cracked on the passenger side. I immediately called and spoke to Chris. He checked with the tech and he said that he did not notice the crack. I had new windshield wipers installed it would be hard to miss the crack. Cracked windshields tear up new windshield wipers so it was surprising that they would be put on in that situation. I am unsure if the crack occurred on the tow truck or in the shop. Either way, the crack would be hard to miss while installing the new wiper blades. I have been bringing my cars for several years with great satisfaction. I think that is an oversight.
Hi Paula,Sorry we missed the crack in the windshield. I did talk to Chris & Mike (the Technician) and Mike didn't pick up on the crack. We pride ourselves in being thourogh so please accept my apology for missing it. Thanks for also giving us the feedback, thats how we grow and get better!Harry
- First Class Automotive