5

Great services feedback as always.

4

Everyone was very helpful and friendly and informative on all the issues I had about my car. One tech even informed me my inspection registration was about to end and car was inspected and passed for next month.

4

As always I think you all do a great job. The only reason I did not rate a five is because I was charged and extra fee to diagnose a problem that was discovered during a non related maintenance. As always when I bring my car in there are other issues that I am told need to be addressed. I do try to address these issues but as we all knw the maintenance on a BMW is very costly. I have used A1 to service my current car and my previous Mercedes. The short of it is that. I asked if the $53 diagnostic test could be waived as a courteously and was told they couldn't. I feel that you all should value long term customers enough to waive a minimal charge. Especially when thousands of dollars have been spent in maintenance. Nonetheless I still would recommend you to my friends.

5

Their service was prompt and professional, something that is hard to find these days. I will definitely return for any automotive needs in the future.

5

Honest personal service at it's best. You huys are great!

5

able to diagnose and solve problem quickly and efficiently---excellent service and response to my problem

5

The staff at First Class are always professional and friendly. I have had the pleasure of doing business there for over 15 years and will continue to do so.

4

1st Class has worked on my car for the last 4 years and have always been professional and up front with recommendations and advice.

5

once again excellent professional service

5

The availability of a loaner vehicle was wonderful so I could get back to the office.

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