5

Took care of my Jetta, as always. When I mentioned that my new home-based job has me driving much less now, you reminded me about changing the oil on a time schedule rather than a mileage schedule and driving long enough to thoroughly warm the engine. These are the little things that make the difference for me. Thanks!

5

It is always a great experience rhen I come into the shop.

4

As expected, service was quick, staff is courteous and the waiting area is comfortable. Thank you

5

This was my first time at 1st. Class and away from my dealer service center. I was worried about the work quality and handling of my car. End result was great; friendly reception, offer for ride home, service completed on time, in addition, car was vacuumed and cleaned on the outside (no charge). I was impressed.

4

Everything was taken care of in a timely manner and I will choose them the next I need repairs or maintenance.

5

The boys did another good job taking care of my car. They had the loaner ready for me so I didn't miss a beat with work.Thanks again!Rob

5

The staff at First Class Automotive continue to provide excellent service with every visit. The quality of service and professionalism that is received rivals that of many of the so-called 5 Star Dealerships in the area. When we pick our cars up, not only do they perform better but they also look better as First Class Automotive goes the extra mile and provides a complimentary cleaning!

5

First Class Automotive always takes such good care of my bug and me! They keep us both happy and running!

4

The only reason I didn't give them a five is because I really didn't have any major work done but I have 2006 750 BMW and the work I had done was much less than what Leith BMW would have charged me. Many years back I had a Mercedes and First Class serviced that vehicle and I can say the pricing was fair and they are honest. My husband works out of town so I have to take the car in for maintenance at times being a female you hate to bring your vehicle in to a car shop because many times they get over on women. I felt that I was treated with honesty and the staff is very friendly. keep up the good work. Word of mouth is always your best or worst promotional link. Happy customers will promote your business well.

5

As usual, professional, accurate and prompt.

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