Exceptional service! I never dread taking my car in for repairs. What a blessing to have a repair shop that you can trust!
Courteous and professional!
I had my car towed to First Class Automotive on the recommendation of a coworker and was very impressed. They were upfront about when my car was likely to be evaluated and met all their timelines. Based on their initial diagnostic evaluation, they did some research and found that my car was under a recall order for something that may be related to the issue I was having. Based on this they recommended I take it to the dealership as they did not want to charge me money for repairs that could be covered under the recall. They prepared me for what to expect at the dealership and this knowledge helped me advocate for myself. They turned out to be 100% correct and the repairs (which could be upward of $2500) were covered under the recall. Although they didn't end up doing the repair work on my car, I really appreciated their efficiency and communication.
There is a reason they are called 1st Class! I count on them to keep me running! Great folks!
Thank you for great service. A/C is ready for those soaring hot temperatures. Always check if my car needs any additional repairs and I really appreciate this kindness of my car.
This is a place you can trust. They are very well versed and can explain things to you in layman’s terms. Great customer service, etc. and they work with you. I wouldn’t go anyplace else.
They did an awesome job. Communication was great and work was top notch. Thank you!!
They did an awesome job. Communication was great and they are a top notch establishment. Thank you!!
Always great service,, always the personal touch, have been a customer for many years and I appreciate the personal touch
We have gone to First Class Automotive for years! They are reliable, trustworthy, honest, experienced, dependable, reasonable and the BEST!! Susan and Tony Civello
